IP Banned from ROBLOX ( Read Description )

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I emailed ROBLOX about it, and this is what they said-

Email by me:
Hello, I think an IP ban was recently placed on my computer for ROBLOX because whenever I try to go to the roblox website this message comes up-

Server Error
403 - Forbidden: Access is denied.
You do not have permission to view this directory or page using the credentials that you supplied.

Is this permanent? Can you please help? Thanks.

Email by ROBLOX:
A 403 website error is an IP ban. These are issued when someone on the player's IP address has violated the rules so severely that they must be stopped immediately. The IP ban will be lifted one week from the day it was received. If a player continues to violate the rules, the IP ban will become permanent.
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